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Player Benefits

Aside from all other features, a player who signs in lands on their own dashboard, with their stats and clips. Under their name in the sidebar they get: Development Plan:
  • Their Super Strengths and Work-ons, built from their analysed matches
  • Recommended drills for the week
  • Recommended matchday goals for their next game
Highlights and Rugby CV:
  • Automated highlight reels of themselves across all matches
  • A playing level which compares their numbers with players of a similar level across the world
  • A Rugby CV they can use to develop themselves as a player
Automated Post-Match Clips:
  • As soon as any session has finished processing, all players within that session who have contact details on file and notifications switched on receive an automated post-match WhatsApp and email
  • Contains all their clips from that session in a collated video
  • Rather than 2 hours of match footage, this might only be 90 seconds of direct events that player can watch
  • Includes the link to the full match replay and their individual development plan
  • Acts as an engagement tool which can be used to drive further development and team growth

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Player is not a role

There is no “Player” role to assign. A user becomes a player by being linked to a name on a teamsheet (see below). Coaches and admins can be linked to a player too, but they still land on the coach dashboard when they sign in.

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Multi-Match Player Data

We use jersey numbers from the footage and teamsheets from the session to collate multi-match information on players and store their data to use in our algorithms and clipping.

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Linking Your Account to Your Player Profile

Your clips, stats and messages follow the link between your user account (how you sign in) and your player profile (your name on the team’s teamsheets). Framesports tries to make that link by name when you sign up, and it can be set by hand when the name doesn’t match. See Linking a player to a user for the full steps.

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Editing Jersey Numbers

If a player was given the wrong jersey number for a game, an admin or coach can correct it:
  1. Go to the Sessions tab and click on the session.
  2. Click Settings for that session and open the Players tab.
  3. Edit the jersey number next to the player’s name and save.
Correcting the jersey number re-attributes that session’s events to the right player. A jersey is usually a number. If a player’s shirt has a letter on it instead, click Add custom jersey on the Players tab, type that letter (A to Z) and pick the player. The letter then shows on the roster, in stats tables, on clips and in the session viewer. Two places don’t show it yet: the team-sheet graphic in Social Media leaves a letter shirt off the sheet, and the video editor’s clip labels show a placeholder number in the thousands instead of the letter.

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Comparing Players

You can compare players side by side from the Players tab (your player database):
  1. Click the three dots (⋮) at the end of a player’s row and choose Compare. This starts a comparison with that player selected and adds a checkbox to every row.
  2. Tick the checkbox next to each other player you want to include (up to five in total).
  3. Click Compare in the bar at the bottom of the screen to open the side-by-side comparison. Use Clear all to reset your selection.

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Finding & Merging Duplicate Players

If the same player has ended up as two records (for example because their name was entered slightly differently on different teamsheets), Framesports can surface them as possible duplicates so you can merge them into one:
  1. Go to Settings and open Duplicate players (under Configuration).
  2. Review each suggested group of possible duplicates.
  3. Select the records that are the same person (keep at least two selected) and merge them into a single player. Their history is combined.
  4. If a suggestion is wrong, mark it as not duplicates and it won’t be suggested again.
You can also turn on a weekly duplicate sweep in the duplicate detection settings so Framesports keeps checking for new duplicates automatically.
Duplicate detection isn’t enabled on every account. If you don’t see Duplicate players in your Settings, it isn’t available for your account. Contact us and we can look into it.

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Viewing a Player’s Linked Games

  1. Go to Settings → Users.
  2. Click Edit next to a user to view which sessions that user is currently associated with.

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A player is missing from the Players tab

This can happen for two reasons: Reason 1: The user isn’t signed up to your club account. To check this:
  1. Go to Settings and click Users.
  2. Scroll through the users to see if that player is there. If they’re not listed, you’ll need to invite them to your account first.
Reason 2: They haven’t been entered into any matchday teamsheets. To check this:
  1. Go to Settings and click Users.
  2. Click Edit next to the user.
  3. Scroll down to see what sessions that user is associated with. If no sessions are listed, they need to be added to a matchday teamsheet before they’ll appear in the Players tab.

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Game Not Reflected in Development Progress

This happens because you weren’t linked to the matchday teamsheet for that game. To check this:
  1. Go to the Sessions tab and click on the session in question.
  2. Go to Settings for that session.
  3. Scroll down to the teamsheet and check if your name is there.
    • A green dot next to your name means you are linked as a user.
    • A red dot means it is not linking to you as a user.
You can fix this yourself. Go to Players in the left-hand menu — the player’s row shows a red cross when nobody is attached. Click it, choose the person, and click Link player. A member can also link themselves from Settings → Personal → Player. See Linking Your Account to Your Player Profile. If the link is in place and the session still isn’t counted, email us at support@framesports.ai.

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Missing Post-Match Clips

Post-match clips go out by WhatsApp and email once the analysis finishes. A player gets them when:
  • they are on the teamsheet for that session;
  • they have a phone number or email on file;
  • Email and WhatsApp are ticked in their own Settings → Notifications (this only applies once they have signed up).
A player added to the teamsheet after the analysis has finished should still get their clips; if not, email us at support@framesports.ai. First, check the player has contact details: go to Settings → Users, click their row, and confirm they have an email address and/or phone number. Without one, we have no way to send their pack. Then, check they’re linked to the teamsheet:
  1. Go to the Sessions tab and click on the session in question.
  2. Go to Settings for that session.
  3. Scroll down to the teamsheet and check if their name is there.
    • A green dot next to their name means they are linked as a user.
    • A red dot means it is not linking to them as a user.
You can fix this yourself. Go to Players in the left-hand menu — the player’s row shows a red cross when nobody is attached. Click it, choose the person, and click Link player. A member can also link themselves from Settings → Personal → Player. See Linking Your Account to Your Player Profile. If they are linked and have contact details and the clips still haven’t arrived, email us at support@framesports.ai.

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Archiving a Player

This is often used when a player leaves your club or team through graduating or switching teams. Archiving will still allow you to access that player’s historical data without entirely deleting them. This can be done by:
  1. Go to Players in the left-hand menu.
  2. Click the three dots (⋮) at the end of the player’s row.
  3. Click Archive.

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Editing a Teamsheet

  1. Go to the Sessions tab and click on the session.
  2. Click on the Settings for that session.
  3. Scroll to the teamsheet and make any edits.

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Watching Your Game as a Player

  1. Log in to Framesports.
  2. Go to Sessions in the left-hand menu.
  3. Click on the session in question.

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Frequently Asked Questions

Aside from all other features, a player who signs in lands on their own dashboard, with their stats and clips. Under their name in the sidebar they get:Development Plan:
  • Their Super Strengths and Work-ons, built from their analysed matches
  • Recommended drills for the week
  • Recommended matchday goals for their next game
Highlights and Rugby CV:
  • Automated highlight reels of themselves across all matches
  • A playing level which compares their numbers with players of a similar level across the world
  • A Rugby CV they can use to develop themselves as a player
Automated Post-Match Clips:
  • As soon as any session has finished processing, all players within that session who have contact details on file and notifications switched on receive an automated post-match WhatsApp and email
  • Contains all their clips from that session in a collated video
  • Rather than 2 hours of match footage, this might only be 90 seconds of direct events that player can watch
  • Includes the link to the full match replay and their individual development plan
  • Acts as an engagement tool which can be used to drive further development and team growth
We use jersey numbers from the footage and teamsheets from the session to collate multi-match information on players and store their data to use in our algorithms and clipping.
  1. Go to the Sessions tab and click on the session.
  2. Click Settings for that session and open the Players tab.
  3. Edit the jersey number next to the player’s name and save.
Correcting the jersey number re-attributes that session’s events to the right player. A jersey is usually a number. If a player’s shirt has a letter on it instead, click Add custom jersey, type that letter (A to Z) and pick the player.
From the Players tab (your player database):
  1. Click the three dots (⋮) at the end of a player’s row and choose Compare.
  2. Tick the checkbox next to each other player you want to include (up to five).
  3. Click Compare in the bar at the bottom of the screen to see their stats side by side. Use Clear all to reset.
  1. Go to Settings and open Duplicate players (under Configuration).
  2. Review each suggested group of possible duplicates.
  3. Select the records that are the same person (at least two) and merge them into one player. Their history is combined.
  4. If a suggestion is wrong, mark it as not duplicates.
You can also enable a weekly duplicate sweep in the duplicate detection settings to keep checking automatically. (Duplicate detection isn’t enabled on every account. If you don’t see Duplicate players in Settings, it isn’t available for yours.)
  1. Go to Settings → Users.
  2. Click Edit next to a user to view which sessions that user is currently associated with.
This can happen for two reasons:Reason 1: The user isn’t signed up to your club account.To check this:
  1. Go to Settings and click Users.
  2. Scroll through the users to see if that player is there. If they’re not listed, you’ll need to invite them to your account first.
Reason 2: They haven’t been entered into any matchday teamsheets.To check this:
  1. Go to Settings and click Users.
  2. Click Edit next to the user.
  3. Scroll down to see what sessions that user is associated with. If no sessions are listed, they need to be added to a matchday teamsheet before they’ll appear in the Players tab.
This happens because you weren’t linked to the matchday teamsheet for that game. To check this:
  1. Go to the Sessions tab and click on the session in question.
  2. Go to Settings for that session.
  3. Scroll down to the teamsheet and check if your name is there.
    • A green dot next to your name means you are linked as a user.
    • A red dot means it is not linking to you as a user.
You can link it yourself: Players → click the red cross on the row → choose the person → Link player. Or link yourself from Settings → Personal → Player.
Post-match clips are sent by WhatsApp and email, so the player needs a valid email or phone number on file, needs to be linked to the matchday teamsheet, and needs Email and WhatsApp ticked in their own Settings → Notifications.
  1. Check contact details: go to Settings → Users, click their row, and confirm they have an email address and/or phone number.
  2. Check teamsheet linking: go to the Sessions tab, click the game, open Settings, and find their name on the teamsheet.
    • A green dot means they are linked as a user.
    • A red dot means it is not linking to them as a user.
You can link them yourself: Players → click the red cross on their row → choose the person → Link player. If they aren’t on the account yet, the same dialog offers to invite them, and they’re linked when they sign up.
This is often used when a player leaves your club or team through graduating or switching teams. Archiving will still allow you to access that player’s historical data without entirely deleting them. This can be done by:
  1. Go to Players in the left-hand menu.
  2. Click the three dots (⋮) at the end of the player’s row.
  3. Click Archive.
  1. Go to the Sessions tab and click on the session.
  2. Click on the Settings for that session.
  3. Scroll to the teamsheet and make any edits.
  1. Log in to Framesports.
  2. Go to Sessions in the left-hand menu.
  3. Click on the session in question.
Can’t find what you’re looking for? Choose Contact us from the menu under your name in the sidebar, or email support@framesports.ai.