Standard Pricing
- Demo analysis — £4 for a 10-minute sample analysis of your first game (or free if using the pre-loaded demo data).
- Monthly subscription — £29/month for full platform access and all features.
- Pay-as-you-go game analysis — Your first 2 games are £15 each. After that, each game is £59.
- Season pass — Purchase 12+ credits at £62.50 each for a bulk discount. Credits carry over.
Custom Region-Wide Pricing
Many clubs fall under agreements with governing bodies that Framesports works with. If your region or union has a partnership with Framesports, your club may have access to custom pricing that is often discounted or subsidised by the governing body. Check with your union or contact us to find out if your club qualifies. Governing bodies interested in region-wide pricing for their clubs should contact us directly at support@framesports.ai for a custom quote.Managing Your Subscription
Your subscription can be paused at any time from Settings → Billing. You won’t be charged during the pause period, and any remaining credits carry over. This is useful during the off-season.Payment and Invoices
Go to Settings → Billing to view your billing history, download invoices as PDF, and update your payment method through our secure Stripe portal. We accept Visa, Mastercard, and most major cards. If you have payment issues (international card restrictions, currency conversion limits, or unsupported card types), contact the team for alternative payment options.Billing Access
The billing page is restricted to Admin users only. If you need billing access, ask your account admin to upgrade your role in Settings → Account Users.Frequently Asked Questions
How much does Framesports cost?
How much does Framesports cost?
Framesports has a straightforward pricing structure:
- Demo analysis — £4 for a 10-minute sample analysis of your first game (or free if using the pre-loaded demo data).
- Monthly subscription — £29/month, which gives you access to the platform and all features.
- Pay-as-you-go game analysis — Your first 2 games are £15 each. After that, each game is £59.
- Season pass — Purchase 12+ credits at £62.50 each for a bulk discount. Credits carry over.
Can I pause my subscription during the off-season?
Can I pause my subscription during the off-season?
Yes. Your £29/month subscription can be paused at any time. Go to Settings → Billing and click to pause. You won’t be charged during the pause period, and you can resume when the new season starts. Any remaining credits carry over.
Where do I find my invoices?
Where do I find my invoices?
Go to Settings → Billing. You’ll see your full billing history with options to download invoices as PDF. If you need invoices emailed directly for your club treasurer, contact us and we’ll arrange that.
How do I change my payment method?
How do I change my payment method?
Go to Settings → Billing and click Edit Payment Method. You can update your card details or switch to a different payment method through our secure payment portal (powered by Stripe).
My payment isn't going through — what should I do?
My payment isn't going through — what should I do?
Payment issues are usually caused by:
- International card restrictions — some banks block international transactions. Contact your bank to authorise the payment, or try a different card.
- Currency conversion limits — if you’re paying from outside the UK, the conversion might push you over a spending limit. Contact us and we can adjust the invoice amount or provide bank transfer details.
- Card type — we accept Visa, Mastercard, and most major cards through Stripe. If your club card isn’t working, you can use a personal card temporarily and we’ll help you switch it later.
I was charged by mistake — can I get a refund?
I was charged by mistake — can I get a refund?
Absolutely. If you were charged for a game you didn’t intend to analyse, or if there was a billing error, contact us immediately. We’ll review the charge and issue a refund. Refunds are typically processed within 1–2 business days.
Only certain people on my team can see the billing page — why?
Only certain people on my team can see the billing page — why?
The billing page is restricted to Admin users only. If you need access to billing, ask your account admin to upgrade your role to Admin in Settings → Account Users.
Can’t find what you’re looking for? Contact us via the in-app chat in the bottom right corner or at support@framesports.ai.