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How do I get my footage analysed?

Get your footage analysed via manual uploads or automatic uploads, detailed here.

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How Long Does Analysis Take?

Standard analysis takes 12–24 hours, but this can often be much faster. If you would like faster processing times for your footage, please contact support@framesports.ai.

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How Can I View When My Analysis Will Be Ready?

  1. Click on a session while it’s processing.
  2. If your raw video footage isn’t ready yet, the screen will show the expected return time.
  3. If the raw video footage is there but the analysis isn’t ready yet, look in the top right corner of your screen and hover over the Analysis button. It should give you the expected return time of the data collection.

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Why Does the Expected Return Time Keep Jumping Around?

We base the expected return time on a large number of variables and try to give the most accurate estimate. If the expected return time is jumping significantly, please contact support@framesports.ai to get a better update.

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What Stats Do You Collect?

We collect detailed data across individual players and teams, used to power all our algorithms. All data points we collect can be viewed by:
  1. Clicking on a session in your Sessions tab.
  2. Opening the left-hand sidebar.
  3. Clicking through the data points.

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How Does It Know Which Player Is Which?

We use jersey numbers and teamsheets to link player names to their events. This allows us to collate multi-match player trends, send clips to the right players, and link users to their video.

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Where Can I View My Stats From a Session?

It’s easy to view your stats from a session:
  1. Go to the Sessions tab.
  2. Click on your session.
  3. Open the left-hand sidebar to scroll through your data.

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Frequently Asked Questions

Standard analysis takes 12–24 hours, but this can often be much faster. If you would like faster processing times for your footage, please contact support@framesports.ai.
  1. Click on a session while it’s processing.
  2. If your raw video footage isn’t ready yet, the screen will show the expected return time.
  3. If the raw video footage is there but the analysis isn’t ready yet, look in the top right corner of your screen and hover over the Analysis button. It should give you the expected return time of the data collection.
We base the expected return time on a large number of variables and try to give the most accurate estimate. If the expected return time is jumping significantly, please contact support@framesports.ai to get a better update.
We collect detailed data across individual players and teams, used to power all our algorithms. All data points we collect can be viewed by:
  1. Clicking on a session in your Sessions tab.
  2. Opening the left-hand sidebar.
  3. Clicking through the data points.
We use jersey numbers and teamsheets to link player names to their events. This allows us to collate multi-match player trends, send clips to the right players, and link users to their video.
It’s easy to view your stats from a session:
  1. Go to the Sessions tab.
  2. Click on your session.
  3. Open the left-hand sidebar to scroll through your data.
Can’t find what you’re looking for? Contact us via the in-app chat in the bottom right corner or at support@framesports.ai.