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Why does Framesports recommend newer browsers?

Framesports relies on modern web features for:
  • video playback and HLS streaming
  • interactive clipping and analysis tools
  • presentations and drawings
  • screen and audio recording
  • smoother navigation, dialogs, and responsive overlays
Older browsers can still load parts of the site, but some workflows may be unreliable or unavailable.

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What browsers do you recommend?

For the best experience, use the latest version of:
  • Safari on iPhone, iPad, and Mac
  • Chrome on Windows, Mac, Android, and ChromeOS
  • Edge on Windows
  • Firefox on Windows and Mac

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How do I update on iPhone or iPad?

Browsers on iPhone and iPad use Apple’s browser engine, so updating iOS or iPadOS is what matters most.
  1. Open Settings.
  2. Go to General.
  3. Press Software Update.
  4. Install the latest available update.
If you use Safari, it updates with iOS. If you use Chrome or another browser on iPhone, update that app from the App Store as well.

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How do I update Safari on Mac?

Safari updates through macOS.
  1. Open System Settings.
  2. Go to General.
  3. Press Software Update.
  4. Install the latest macOS update available for your device.

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How do I update Chrome?

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On Windows or Mac

  1. Open Chrome.
  2. Press the three-dot menu.
  3. Go to Help.
  4. Press About Google Chrome.
  5. Let Chrome update, then relaunch it.

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On Android

  1. Open the Google Play Store.
  2. Search for Google Chrome.
  3. Press Update if it appears.

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How do I update Edge?

  1. Open Microsoft Edge.
  2. Press the three-dot menu.
  3. Go to Help and feedback.
  4. Press About Microsoft Edge.
  5. Let Edge update, then relaunch it.

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How do I update Firefox?

  1. Open Firefox.
  2. Press the menu button.
  3. Go to Settings.
  4. In General, scroll to Firefox Updates.
  5. Install any available update and relaunch.

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What if my device is too old to update?

If your device no longer receives browser or operating system updates:
  • the site may still partially work
  • video playback, presentations, or recording may fail
  • interface elements such as dialogs and overlays may behave inconsistently
If your device supports it, we recommend installing Google Chrome, which often continues supporting older devices longer than some other browsers.
Still having trouble after updating? Contact us via the in-app chat or at support@framesports.ai.