Teams
A team is created inside the upload wizard: when you add a session, choose Create new team, fill in Club, Age, Gender and Level, and edit the suggested Team Name if you like. A team appears on the Teams tab once it has a session.Renaming a team
- Go to Settings → Teams.
- Click Edit next to the team and change the name.
Merging two teams
If the same team has ended up as two records, an admin can merge them. Go to Settings → Teams, click Edit on the team you want to keep, then Merge team. The other team’s sessions and players move across and it is removed. This cannot be undone, so check both records first.Removing a team
Teams cannot be deleted. If a team’s sessions belong to another of your teams, merge it into that team. If the sessions were mistakes, archive them and they drop out of your stats.Internal games
When your squad plays itself, the opposition is a second team. Name it clearly, for example “Probables” and “Possibles”.Several accounts, one login
One person can belong to more than one account, for example a school and a senior team. Switch between them from the account name at the top of the sidebar. Each account has its own users, teams and settings. You cannot choose which account opens when you sign in; switch after signing in. To leave an account, open its Settings → Users and click Remove next to your name. Members need an admin or coach to do this. The account’s owner (whoever created it) cannot be removed; ask us through Contact us in the app (the menu under your name at the bottom of the sidebar) to move ownership first.Renaming your account
There is no setting for this. Send us the new name through Contact us in the app.When the person who set things up leaves
Any admin can keep running the account. Before the leaver goes, an admin should:- Go to Settings → Users and make the incoming person an Admin.
- Remove the leaver from Settings → Users.
Two accounts for one team
If you and the team signed up separately, tell us through Contact us in the app which account you want to keep, and don’t add sessions to both in the meantime.Individuals and parents
You do not need to be a team to use Framesports. A player, parent or private coach can sign up and put their own name in the Club name box.Governing bodies and their teams
An account run by a union or league can see the sessions of the teams it governs. Each team sees only its own sessions, except in a competition: every team in a competition can see its sessions and stats unless the governing body has turned sharing off.Frequently Asked Questions
How do I add a second team?
How do I add a second team?
Start a new session from the Sessions tab and choose Create new team when the wizard asks which team the session is for. The team appears on the Teams tab once that session exists.
How do I rename a team?
How do I rename a team?
Go to Settings → Teams and click Edit next to the team. The new name shows on past sessions and in exports.
I merged two teams by mistake. Can it be undone?
I merged two teams by mistake. Can it be undone?
No. Merging moves everything to one team and removes the other, so check both records before you merge.
How do I delete a team?
How do I delete a team?
Teams cannot be deleted. If its sessions belong to another of your teams, merge it into that team from Settings → Teams. If the sessions were mistakes, archive them and they drop out of your stats.
Can I be on two accounts?
Can I be on two accounts?
Yes. Switch between them from the account name at the top of the sidebar. Each account has its own users, teams and settings.
It opens the wrong account when I sign in.
It opens the wrong account when I sign in.
There is no setting for which account opens first. Switch from the account name at the top of the sidebar. To drop an account you no longer need, remove yourself under its Settings → Users (members need an admin or coach to do it; owners ask us through Contact us in the app).
How do I change the name of my account?
How do I change the name of my account?
Send the new name through Contact us in the app.
I have left the team. How do I hand the account over?
I have left the team. How do I hand the account over?
Ask another admin to promote your replacement under Settings → Users and then remove you. If you are the account’s owner, ask us through Contact us in the app to move ownership to your replacement. If there is no other admin, see Restoring admin access.
I am a parent. Can I use this for my son or daughter?
I am a parent. Can I use this for my son or daughter?
Yes. Sign up and put your own name in the Club name box.
Can’t find what you’re looking for? Choose Contact us from the menu under your name in the sidebar, or email support@framesports.ai.