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Teams

A team is created inside the upload wizard: when you add a session, choose Create new team, fill in Club, Age, Gender and Level, and edit the suggested Team Name if you like. A team appears on the Teams tab once it has a session. You can also add a team directly, without uploading a session first: go to Settings → Teams and click New team, then pick the club, age, gender and level (the name writes itself, and you can type over it). The team is on the list straight away, and you can pick it in your automatic upload rules. Only a coach or admin sees New team.

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Renaming a team

  1. Go to Settings → Teams.
  2. Click Edit next to the team and change the name.
The new name shows on past and future sessions and in exports. Coaches and admins can do this.

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Merging two teams

If the same team has ended up as two records, an admin can merge them. Go to Settings → Teams, click Edit on the team you want to keep, then Merge team. The other team’s sessions and players move across and it is removed. This cannot be undone, so check both records first.

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Removing a team

Teams cannot be deleted. If a team’s sessions belong to another of your teams, merge it into that team. If the sessions were mistakes, archive them and they drop out of your stats.

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Internal games

When your squad plays itself, the opposition is a second team. Name it clearly, for example “Probables” and “Possibles”.

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Several accounts, one login

One person can belong to more than one account, for example a school and a senior team. Switch between them from the account name at the top of the sidebar. Each account has its own users, teams and settings.

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Adding another club

You can start a second club yourself, on the same login. You do not need a new email address.
  1. Click the account name at the top of the sidebar.
  2. Click Add another club at the bottom of the list.
  3. Choose Another team at your club, or A different club.
If you are a club’s treasurer, step 3 is skipped: you go straight to naming the new club. Choose another team when the new side shares your club’s players, coaches and plan, like a 2nd XV, a women’s side or an age group. This opens Settings → Teams with the new team form open. Choose a different club when it needs its own people and its own bill, like a school you also coach. Type the club’s name, then click Create. You become the new club’s owner and an admin, and it opens on its demo dashboard. The new club has its own plan and its own payment method; your first club’s card is not used. You pick its plan and add its card when you upload its first session. You cannot choose which account opens when you sign in; switch after signing in. To leave an account, open its Settings → Users and click Remove next to your name. Members need an admin or coach to do this. The account’s owner (whoever created it) cannot be removed; ask us through Contact us in the app (the menu under your name at the bottom of the sidebar) to move ownership first.

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Renaming your account

Go to Settings → General and enter the new name, then Save. Coaches and admins can do this; the new name shows everywhere the old one did, including the sidebar.

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When the person who set things up leaves

Any admin can keep running the account. Before the leaver goes, an admin should:
  1. Go to Settings → Users and make the incoming person an Admin.
  2. Remove the leaver from Settings → Users.
If the leaver is the account’s owner, the Remove button will not show; ask us through Contact us in the app to move ownership to the new admin first. If the only admin has already left, see Restoring admin access.

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Two accounts for one team

If you and the team signed up separately, tell us through Contact us in the app which account you want to keep, and don’t add sessions to both in the meantime.

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Individuals and parents

You do not need to be a team to use Framesports. A player, parent or private coach can sign up and put their own name in the Club name box.

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Governing bodies and their teams

An account run by a union or league can see the sessions of the teams it governs. Each team sees only its own sessions, except in a competition: every team in a competition can see its sessions and stats unless the governing body has turned sharing off.

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Referring another team

Open Refer a team in the sidebar to get your link. Send it to another club: once they sign up through it and upload their demo session, they get a free full match analysis, and so do you once they pay for the first time. Both grants are automatic; there’s no claim button and nothing to email us about. If you’re a coach on more than one club, choose which club your own analysis should land in from the Refer a team page before it’s earned. Credits already granted stay where they landed. If you don’t choose, or the club you picked no longer has you as a member, it goes to the club you call home.

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Frequently Asked Questions

Either start a new session from the Sessions tab and choose Create new team when the wizard asks which team the session is for (the team appears on the Teams tab once that session exists), or go to Settings → Teams and click New team to add one directly, without a session.
Go to Settings → Teams and click Edit next to the team. The new name shows on past sessions and in exports.
No. Merging moves everything to one team and removes the other, so check both records before you merge.
Teams cannot be deleted. If its sessions belong to another of your teams, merge it into that team from Settings → Teams. If the sessions were mistakes, archive them and they drop out of your stats.
Yes. Switch between them from the account name at the top of the sidebar. Each account has its own users, teams and settings.
Click the account name at the top of the sidebar, then Add another club. Choose A different club, type its name and click Create. You become its owner and an admin, and it has its own plan and payment method. For another side of the same club, choose Another team at your club instead. See Adding another club.
There is no setting for which account opens first. Switch from the account name at the top of the sidebar. To drop an account you no longer need, remove yourself under its Settings → Users (members need an admin or coach to do it; owners ask us through Contact us in the app).
Go to Settings → General, enter the new name and click Save. Coaches and admins can do this.
Ask another admin to promote your replacement under Settings → Users and then remove you. If you are the account’s owner, ask us through Contact us in the app to move ownership to your replacement. If there is no other admin, see Restoring admin access.
Yes. Sign up and put your own name in the Club name box.
Open Refer a team in the sidebar for your link. Send it to another club: once they sign up through it and upload their demo session, they get a free full match analysis, and you get one too once they pay for the first time. Both are granted automatically, with nothing to claim. If you coach more than one club, pick which one your analysis should land in from the Refer a team page before it’s earned.
Can’t find what you’re looking for? Choose Contact us from the menu under your name in the sidebar, or email support@framesports.ai.