How Multi-Team Works
When you create a new game, enter the team name (e.g. “1st XV”, “Colts”, “Women’s”). Framesports automatically groups games, stats, and players by team name. Coaches can view and manage all teams from a single account.Players Across Teams
Players only need to sign up to Framesports once. They join each team’s account separately using that team’s unique join link and can switch between teams in the app. Stats are tracked separately per team, so 1st XV stats won’t mix with academy stats.Switching Accounts
Click on your account name in the top navigation bar to see all accounts you have access to and switch between them. If you encounter an error when switching, try logging out and back in, verifying your join link, or clearing your browser cache.Frequently Asked Questions
How do I switch between accounts if I manage multiple teams?
How do I switch between accounts if I manage multiple teams?
Click on your account name in the top navigation bar. You’ll see a list of all accounts you have access to. Click on the one you want to switch to — all your games, players, and stats will update to that team’s data.
I run a club with several teams (1st XV, 2nd XV, Colts, Women's). How do I set this up?
I run a club with several teams (1st XV, 2nd XV, Colts, Women's). How do I set this up?
Just use one Framesports account. When you upload a game, enter the team name (e.g. “1st XV”, “Colts”) and we automatically group games, stats, and players by team. Everything is managed from a single account — no need for separate subscriptions. If you prefer fully independent accounts with separate billing and admin for each team, you can set that up, but it’s not required.
If a player plays for both the 1st XV and the academy, do they sign up twice?
If a player plays for both the 1st XV and the academy, do they sign up twice?
No. The player creates one Framesports account and then joins each team’s account separately using each team’s unique join link. They can switch between teams in the app. Their stats are tracked separately per team — so their 1st XV stats won’t mix with their academy stats.
I'm trying to switch between teams but getting an error.
I'm trying to switch between teams but getting an error.
This usually happens if:
- Session issue — try logging out and back in, then switching teams.
- Account not properly linked — make sure you’ve joined the team using their specific join link.
- Browser cache — clear your browser cache or try an incognito/private window.
Can’t find what you’re looking for? Contact us via the in-app chat in the bottom right corner or at support@framesports.ai.