How Credits Work (Default Plans)
A match analysis credit (sometimes called a “token”) is what you use to pay for game analysis:- 1 credit = individual player data from one team + team-level data from both teams. This gives you detailed per-player stats for your own team, plus overall team statistics for both sides.
- 2 credits = individual player data from both teams + team-level data from both teams. Useful for scouting the opposition.
How Credits Work (Governing Body Plans)
Your team may fall under a custom credit plan negotiated by your governing body. The specific credit pricing for your account can be viewed by going to Settings → Billing if you’re an account admin.Credit Expiry and Sharing
Credits purchased as part of a season pass carry over between seasons, with a standard expiry period of approximately 2 years. Credits are tied to individual team accounts — for multi-team credit sharing, contact support@framesports.ai to arrange a multi-team billing setup.Frequently Asked Questions
What is a match analysis credit?
What is a match analysis credit?
A match analysis credit (sometimes called a “token”) is what you use to pay for a game to be analysed. Here’s how it works:
- 1 credit = individual player data from one team + team-level data from both teams. This means you get detailed per-player stats for your own team, plus overall team statistics for both sides.
- 2 credits = individual player data from both teams + team-level data from both teams. This is useful if you want to analyse the opposition’s players individually as well.
How many credits do I need per game?
How many credits do I need per game?
Most clubs use 1 credit per game, which gives you full individual stats for your own players and team-level stats for both sides. Use 2 credits only if you specifically need individual opposition player analysis (e.g. for scouting purposes).
Do demo games cost credits?
Do demo games cost credits?
No. The initial demo (10-minute analysis) costs zero credits. You only use credits when you submit a full game for analysis.
My credits seem to have disappeared — what happened?
My credits seem to have disappeared — what happened?
Credits are used each time a game is submitted for analysis. Check your game history to see if any games were auto-uploaded and analysed (if you have auto uploads enabled). If you believe credits were used incorrectly, contact us and we’ll review and refund if there’s been an error.
Do my credits expire?
Do my credits expire?
Credits purchased as part of a season pass carry over between seasons. There is a standard expiry period (typically 2 years from purchase), but for active accounts this is effectively unlimited. If you’re concerned about credit expiry, contact us.
Can I share credits between teams in my club?
Can I share credits between teams in my club?
Can’t find what you’re looking for? Contact us via the in-app chat in the bottom right corner or at support@framesports.ai.